Advice on Communicating w/Insurance Company

This information was handed out at the recent National Lymphedema Network's bi-annual meeting:

"When communicating with your insurance company, you must EDUCATE and CLARIFY the following:

> Lymphedema is a medical condition requiring medical treatment

>Diagnostic code(s) are available for Lymphedema

>Untreated Lymphedema puts you at risk for serious infection

>There is a medically accepted protocol for the treatment and management of Lymphedema

The author of this article thanks Mr. Bob Weiss for his assistance in this presentation

Sample of Patient's Appeal Letter

Handout at 2002 NLN meeting

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